Your privacy is important to Homes of Cornwall. This privacy policy explains how we collect, use, and protect your personal information. By using our website, you consent to the terms of this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or use our services.
• Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns.
• Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, referring/exit pages, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to respond to your inquiries, provide mortgage guidance, and assist you in finding properties.
• To Improve Our Website: We analyze usage data to understand how our website is used and to make improvements to its design and functionality.
• To Personalize Your Experience: We use cookies to remember your preferences and to customize the content and advertisements you see on our website.
• To Communicate With You: We may use your email address to send you updates, newsletters, and promotional materials. You can opt-out of receiving these communications at any time.
• To Protect Our Rights: We may use your information to investigate and prevent fraud, abuse, and other illegal activities.

Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, and analytics providers.
• Business Partners: We may share your information with our business partners, such as mortgage lenders and property developers, to provide you with relevant offers and services.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided on our website.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us using the contact information provided on our website.